At Mirha Fashions, we strive to provide our customers with a seamless shopping experience. Please take a moment to familiarize yourself with our cancellation and exchange policy:
Cancellation:
Once an order is placed, it cannot be cancelled for a refund. We apologize for any inconvenience this may cause. Please review your order carefully before confirming the purchase. Customer can cancel their order within 24 hours; Exchange will be made back to the Addresss used initially by the customer.
Exchange Policy:
Mirha Fashions offers exchanges within 4 days of the original purchase date. If you wish to exchange a product, please follow the guidelines below:
1. Eligibility: To be eligible for an exchange, the item must be in its original condition, unused, and with all tags attached.
2. Exchange Request: To initiate an exchange, contact our customer support team within 4 days of receiving your order. You can reach us via customer support email/phone number
3. Exchange Process: Once your exchange request is approved, you will be provided with instructions on how to return the item. Please ensure that the product is securely packaged for return.
4. Inspection and Approval: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. Once approved, we will process the exchange.
5. Product Availability: Exchanges are subject to product availability. If the requested item is not in stock, we will work with you to find a suitable alternative or issue a store credit.
Exchange Delivery Charges: Customers are responsible for covering the delivery charges associated with the exchange of a product. This includes the cost of shipping the original item back to Mirha Fashions and the delivery of the exchanged item to the customer.
Exceptions: In cases where Mirha Fashions is at fault, such as shipping the wrong item or a defective product, the company will cover the costs associated with return shipping and delivering the correct or replacement item to the customer.
Mirha Fashions reserves the right to modify or update this policy at any time. Any changes will be communicated through our website or directly to customers with pending exchanges.
Thank you for choosing Mirha Fashions. We appreciate your understanding and cooperation regarding our exchange policy. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.