At Mirha Fashion, we strive to ensure your satisfaction with every purchase. Please review our return policy carefully.
1. Returns and Exchanges:
We do not accept returns. However, we offer exchanges within 7 days of the purchase date. If you wish to exchange an item, please read the guidelines below.
2. Eligibility for Exchange:
To be eligible for an exchange, the item must be unused, in its original condition, and in the original packaging. Items must also have all tags attached.
3. Exchange Process:
Exchanges are only offered in-store. If you made your purchase online, please visit our physical store for the exchange. Ensure to bring the receipt of the original purchase.
4. Timeframe for Exchanges:
Exchanges must be initiated within 7 days of the original purchase date. After this period, we regret that we cannot process any exchanges.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
5. Receipt Requirement:
For all exchanges, a valid receipt is mandatory. Even if you made your purchase online, please bring the printed or digital receipt when visiting our store for the exchange.
6. Non-Exchangeable Items:
Certain items, such as accessories, undergarments, and items marked as final sale, are not eligible for exchange. Please check product descriptions carefully before making your purchase.
7. Defective or Damaged Items:
If you receive a defective or damaged item, please contact us immediately. We will assess the situation and provide guidance on how to proceed.
By making a purchase with Mirha Fashion, you acknowledge and agree to the terms of our return policy outlined above. We appreciate your understanding and cooperation.